October 4, 2009
I wanted to take the time to commend you and your company for the order I received. I ordered a HomeSaver Ultra Pro stainless chimney liner kit and the insulation kit. I ordered the products on a Sunday, and they were here by Tuesday evening. Everything was professionally packed without a nick or ding to be found. On top of that, you had the best price I could find anywhere - shopped local retailers and several online suppliers and there was no comparison.
I will certainly recommend your company to anyone who asks. You deliver great personal service, even from 1000 miles away.
Thanks again!
Scott McKeown
September 23, 2009
Hi Scott,
Just wanted to let you know I received the stretcher cap and had it
installed a few days ago. It looks great and it fit beautifully! A
well made product for sure, even the chimney guys were impressed with
it. Thanks for the help and I'll always recommend you to other people.
Ernest
September 20, 2009
Thank you! As always, your customer service is phenomenal.
I will order it next week after payday.
Thank you again.
May 16, 2007
Scott,
I also wanted to express my appreciation towards your professionalism. It's been a while since I last spoke to you (almost 1.5 years ago) but I remembered you patiently answered my questions regarding the Locktop II.
Thanks to all of your detailed responses, I am now ready to tackle this long overdue project of mine. Have a good day!
John
March 27, 2007
Hi Scott,
thanks alot for the very fast shipping, my stuff arrived yesterday hopefully i can get it applied today we,re expecting showers tomorrow.
i just put a new roof on my house and my brother believed that the very small water problem i was having has to be from the chimney,after researching on the web and finding out what i needed i also found ,you have the best prices on this stuff and very fast shipping,thanks again.
Cheers,
Scott D.Thorn
February 16, 2007
Thanks for being so efficient!!!
John Griffin
January 23, 2007
Scott - Thank you for your response. The fireplace screen arrived late today. Thanks for your prompt delivery.
Sincerely,
Jack Brunson
November 29, 2006
Hello Scott,
Got the DuraFlex today, stuff looks great.
I want you to know the shipping carton came apart in transit, 4 pieces, it's not a problem for me but other people might get upset. Your supplier could do everyone a favor by simply using more tape.
Anyhow, thanks again for the great service, I won't hesitate to refer your company.
Joe Pedane
November 3, 2006
Thank you very much for addressing this so quickly. The product quality is very good and we are certain to be happy with them for many years. Should we need anything further for this or another installation we will certainly be in touch.
Best Regards,
Cindy Prince
November 2, 2006
WOW!!! that is great thanks so much
Brad
October 31, 2006
We have already received it, amazing! Thank you very much. ~Gail
Scott,
Thank you for the quick response.
Dave
October 10, 2006
Scott
I received my glass this afternoon , wow that was fast. The seal all the way around I wasn,t expecting. The fit is perfect and I couldn,t be happier. Thanks again.
Russ
September 20, 2006
Scott,
Thanks - this reply is confirmation that you folks go the extra mile.
Doug Dahlen
August 17, 2006
By the way, I intend to use the insert for my only heat source this winter, it is beautiful, and I love it! Thanks for your help!
Gay Wilson
Dear Scott Phipps, I ordered your ll" round chimney brush on Monday and I'm very pleased to say that I received it today. I consider this very good customer service. I am pleased with the product and hope to do business again with you in the future. Thank you, Kathy Bolton
